To Our Dearest and Valued Bianco Community
The safety and wellbeing of our team members, customers and communities are key. In this time of uncertainty, we're here for you and are working on adapting our levels of service to help make things a little easier.
We have extended our return period from 14 days to 30 days.
In addition to exchanges and credit notes we will now also be offering refunds for a limited time – please see the full list of our terms and conditions that still apply: Garments should be returned new, unused and with all tags still attached. Sale items are to be exchanged only.
Online Order Delivery
We've taken extra hygiene, sanitation and health measures to ensure our warehouse teams are ready to fulfill your orders for delivery.
Australia Post continues to operate its regular delivery. However, we ask that you please give a little extra time for some postal service delays that might occur.
Once your order is dispatched you will get an automated email with your tracking number so you can keep an eye on your parcels (remember to check your spam inbox)
We know social distancing and self-isolation can be difficult, we have been working around the clock to offer you more sale items and styles to browse during your downtime.
Stay Connected With Us
We will continue to publish further updates on our website and Social Media. And as always, feel free to dm us on Instagram or email firstname.lastname@example.org any questions or thoughts you have.
Getting through this together xx